Excellent Service Just wanted to let you let know we have received the shirts and they are perfect! We really appreciate all your help with getting these for us and providing excellent service with all the requests we have recently requested. Thank you!
- SR. Buyer, TMK IPSCO
Partnership with Friends I would like to take a moment to share with you and your associates how appreciative we are for all you do. Every order we submit, every request we have designed, no matter how large or how small, we have always received the most positive customer service. It’s like a partnership with friends who are always happy to hear from you!
For over 10 years we have been working with Firebrand Global Marketing for our promotional products. We have a saying in our office “if you can’t continue it-don’t start it”.
Upon our first order, Firebrand Global Marketing worked diligently to ensure the best and requested outcome. Starting with the proof sheet for a product we would be using in our office, their attention to detail from design to set up to production, is what sets them apart from other promotional companies. Ten years later, we are still using this product with the layout originally designed. We have expanded the products used to span not only professional/corporate marketing, but also to personal customized merchandise.
We couldn’t be happier. This exemplifies their creative problem solving as they rose to every occasion for every requisition we may have had.
Based on our continued relationship, we have established such confidence in working with Firebrand Global Marketing.
- GG&S Dental Partners
Stellar Partner, Great Communication Over the past seven years, I've worked with Lisa on branding strategy and growing more than one brand. I am now on my third company and Lisa has been a stellar partner all along. Lisa's partnership was instrumental in keeping things cutting edge as the market changes daily. Communication is key, Lisa and her team work hard to keep things moving; and are always giving an update if there is a snag along the way. Lisa’s ideas are creative and she has had to often work with a limited budget on my end, and always comes through with great product.
I value my relationship with Lisa and her team, I have confidence they will always come through for me.
- Corporate Recruiter PQ Corporation
Unique Strategies, Excellent Marketing Mind I have worked with Firebrand Global Marketing for over 6 years and in that time I know when I need help with any promotional marketing needs I can count on them.
They go beyond taking an order and providing good service, although they are very reliable in that aspect too. I know if I need to come up with a new and unique strategy, I can sit down with Lisa and together we will brainstorm and come up with a effective promotional campaign. She not only knows the business but she also has an excellent marketing mind.
The follow up after an order is also very good. Lisa and her team make sure you are completely satisfied with your order and if not they will make it right.
I highly recommend Firebrand Global Marketing for all your marketing and promotional needs.
- Marketing Manager - North America Serac Inc.
Professional, Responsive, Communicators I have been working with Lisa and Firebrand Global Marketing for over 15 years. I use them for all my promotional items for my business. They are very pleasant and professional to work with. They have always been very responsive when I need to order promotional items, and are willing to give ideas and alternatives when I need them. Periodic emails keep me apprised of new items without bombarding with too much in my inbox. I highly recommend Firebrand Global Marketing for all your promotional needs!
- Founder and CEO, Inspira Advanced Dentistry
Idea Generators, Satisfaction Driven Firebrand Global Marketing has been our promotional vendor for nearly 7 years. They always come with great ideas and new ways to provide promo items to our targeted audiences. They are always quick to respond and get the job done, even when we have last minute requests on a tight deadline. It is always easy to review presentations of proposed items, and the ordering process is a breeze. They are great about providing samples as well to make sure we are satisfied with the product before purchasing.
- Project Coordinator II, Illinicare Health
Creative Thinkers, Deadline Oriented Park Lawn has been doing business with Lisa and her staff at Firebrand Global Marketing since 1998 and it has been nothing but a pleasure to work with this company. When a need arises for promotional items or event gifts, I am confident that Lisa and/or her staff will effectively meet our needs. I appreciate their ability to creatively “think outside the box” to help make our event a success. They work with us on pricing and quantity to assure we are purchasing only what we need and provide a presentation of items in a timely manner. As a busy fund raising professional, I appreciate the fact that follow up on my end is minimal as I am confident in knowing their customer service department will come through and follow up to assure Park Lawn meets its deadlines. I value my personal and professional relationship with Lisa and I highly recommend Firebrand Global Marketing for all (your) promotional and marketing solutions!
- Director of Development, Parklawn
Always Friendly, Responsive, and Very Helpful Since joining TMK IPSCO last year, I have had several opportunities to work with you and your team on soliciting ideas for promotional merchandise to use at job fairs, employee recognition events as well as for welcoming our new hires. Your team has always been friendly, responsive and very helpful in suggesting and presenting a nice selection of products to consider. Every product ordered has met or exceeded my expectation in regards to quality and appearance. I hope this helps.
- Sr. HR Manager, TMK-IPSCO
Awesome Customer Service It is rare that I use a company that is not local. I began using Firebrand Global Marketing years ago through a relative connection. But, once I experienced their awesome customer service, attention to detail and ease of process/delivery I stuck with them! In an industry that is fraught with mediocre service, Firebrand Global Marketing surpass all others.
- Clarendon Dental Arts